Privacy Policy
Last updated: July 24, 2026
1. Overview
Xcraft Studio ("we," "us," or "our") operates at xcraft.studio. We build custom, conversion-focused websites and lead-generation systems for contractors, landscapers, and local service businesses. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number
- Business information: trade/industry, company name, revenue range
- Usage data: pages visited, time on site, browser and device information
- Communications: messages sent via our contact form or email
3. How We Use Your Information
- Responding to your enquiries and booking requests
- Delivering website design, development, and $149/mo ongoing maintenance and automation services
- Sending project updates and relevant communications
- Improving our website and services
- Complying with legal obligations
4. Legal Basis for Processing
We process your data on the basis of: (a) your consent; (b) performance of a contract; (c) our legitimate business interests; and (d) compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.
5. Third-Party Sharing
We do not sell your personal data. We may share information with trusted service providers (e.g., Go High Level, Cloudflare, Cal.com) solely to deliver our services. These providers are bound by their own privacy policies and data protection obligations.
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at hello@xcraft.studio.
9. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact
For privacy-related questions: hello@xcraft.studio